Regular maintenance of a website or e-commerce provides a better user experience. The more time people spend on your site, the more likely they are to make a purchase or contact you for a consultation.

Site maintenance is a complex service related to regular technical checks and troubleshooting. At Intelligent Web Solutions, we understand how important it is for a website to always function properly and be up to date. It is for this reason that we have created different website maintenance options for you to choose from. They will ensure its optimal performance and continuous development.

Why it is important to have site support?

Security and peace of mind

Regularly checking and updating your website is essential to its proper functioning. It also provides protection from potential attacks and hacker threats, safeguarding your customers' personal data.

Using a 24/7 error monitoring system

When you choose one of the support packages, we at IWS integrate a system into your website that continuously monitors for any errors that may occur. If one is detected, the system sends an instant alert to us and we fix it as quickly as possible.

Relevance of content

When site support is available, the ability to update static information already created is also included. This allows you to always stay up to date and keep your users interested.

Timely response from our side

If an error occurs or a bug is found on the site, the Intelligent Web Solutions team will respond to fix it as quickly as possible.

Choose the right website maintenance for your business

At IWS, we perfectly understand that every business is different and unique. Also, every business needs a different kind of support, according to its activity and needs. It is for this reason that we have created several options for you to choose from.

An important condition we want to clarify is that we do not have mandatory maintenance. Each client decides for their own site whether to have support and if so, what it should be.

Here we have also presented the individual website maintenance packages that we offer to our clients:

Without support

You can count on us in case of need!

0

BGN/m
*No extra fee for support
  • Fixing of any errors within 30 days of project issue
  • 80 BGN/h labour for each hour started
  • Integrated 24/7 monitoring system for site errors
  • Timely response when needed
  • Privilege to debug and work on new modules
  • Free troubleshooting of any bugs subsequently encountered
  • Static elements changes
  • Adding static elements
  • Regularly system update
  • No discount for Google consent v2
  • Each new module is charged
  • Adding, replacing or removing text, photos, video, translation is extra
  • When additional services are performed that are not included in maintenance, payment must be received first, then worked out.

Small plan

You can count on us in case of need!

60

BGN/m
*Support fee should ne paid for 12m
  • Fixing of any errors within 30 days of project issue
  • Up to 3 hours of work per calendar month on the current code
  • 60 BGN/h labour for each hour started
  • Integrated 24/7 monitoring system for site errors
  • Timely response when needed
  • Privilege to debug and work on new modules
  • Free troubleshooting of any bugs subsequently encountered
  • Static elements changes
  • Adding static elements
  • Regularly system update
  • Add, replace or remove text, photos, video, translation
  • Discount for Google consent v2
  • Free SSL certificate
  • Development of a new module is charged extra
  • When additional services are performed that are not included in maintenance, payment must be received first, then worked out.

Middle plan

You can count on us in case of need!

150

BGN/m
*Support fee should ne paid for 12m
  • Fixing of any errors within 30 days of project issue
  • Up to 12 hours of work per calendar month on the current code
  • 40 BGN/h labour for each hour started
  • Integrated 24/7 monitoring system for site errors
  • Timely response when needed
  • Privilege to debug and work on new modules
  • Free troubleshooting of any bugs subsequently encountered
  • Static elements changes
  • Adding static elements
  • Regularly system update
  • Add, replace or remove text, photos, video, translation
  • Discount for Google consent v2
  • Free SSL certificate
  • Development of a new module is charged extra
  • When additional services are performed that are not included in maintenance, payment must be received first, then worked out.

Large plan

You can count on us in case of need!

250

BGN/m
*Support fee should ne paid for 12m
  • Fixing of any errors within 30 days of project issue
  • Up to 24 hours of work per calendar month on the current code
  • 30 BGN/h labour for each hour started
  • Integrated 24/7 monitoring system for site errors
  • Timely response when needed
  • Privilege to debug and work on new modules
  • Free troubleshooting of any bugs subsequently encountered
  • Static elements changes
  • Adding static elements
  • Regularly system update
  • Add, replace or remove text, photos, video, translation
  • Free Google consent v2
  • Free SSL certificate
  • Development of a new module is charged extra
  • When additional services are performed that are not included in maintenance, payment must be received first, then worked out.

Google consent v2

You will have

  • Legislation frameworks for GDPR, CCPA/CPRA, VCDPA, LGPD, POPIA and more;
  • Covering all requirements of Google за Google consent v2;
  • Customizing a special banner to the site design;
  • Responsive banner design for mobile devices;
  • Inclusion of any future Google consent requirements;
  • Translation into all available languages on the site.

Prices

Up to 10 domain pages and all subdomains:
Free Google consent v2

Up to 50 domain pages and all subdomains:
With support from IWS: free
- Without support: 10 BGN/m
Up to 350 domain pages and all subdomains:
With support from IWS: 15 BGN/m
- Without support: 20 BGN/m
Up to 3 500 domain pages and all subdomains:
With support from IWS: 30 BGN/m
- Without support: 45 BGN/m
Over 3 500 domain pages and all subdomains:
With support from IWS: 60 BGN/m
- Without support: 80 BGN/m

* Google consent v2 prices should be paid for 12 months.

Frequently Asked Questions

Can I request site support anytime?

Yeah. When you wish, you can request support for your site. Whether it is at the launch of your website or subsequently.

What is the minimum time it takes to pay for website maintenance?

The service is paid for a minimum of 12 months.

How do I know what site maintenance my business needs?

Our team of professionals will assist you in the best way. So you can make the best informed choice.

Let's work together

Need a successful project?

Make a request
Or call to +359 885 185402